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We help clients uncover breakthrough insights and drive business-changing decisions:
Rewired the organization to focus on member experience
Our research into members’ real needs and motivations set the stage for us to re-engineer a large association's acquisition, renewal, payment and product marketing processes across all channels to transform the experience and save millions.
Got outside the box on loyalty
Primary research on loyalty leaders outside financial services opened whole new avenues of thought on what loyalty could mean to a major financial firm – and what they would have to do to get there.
Defined an online vision for the 21st century
We crafted a compelling strategy for a major scientific society to create innovative ways to connect, collaborate and communicate within the world of chemistry.
Simplified core processes
We re-engineered the workflow of a well-known charitable Foundation to increase their output by nearly 50% - with no increase in staff.
Won hard-fought new business pitch
Our business planning expertise tipped the scales in a competitive pitch for multi-year, $500K+ retainer to launch and promote a new online product for a professional association.
Turned social media listening into a competitive advantage
Our strategic thinking and deep vendor evaluations allowed a respected consumer goods company to focus their online listening efforts on the things that would give them an advantage over their competitors.
Drew the roadmap for digital marketing maturity
Our insights about global agricultural firm's customers and internal roadblocks cleared the way for a shared vision of what they could be digitally, and a multi-year plan to become that organization.
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"An outstanding job in record time.
The kind of consulting firm that
adds value and totally gets it.”
– VP Sequence Client
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